Good questions.
Clear answers.

Owners of homes in Chania who live overseas, travel frequently or leave their property unoccupied for part of the year. The focus is agreed property-care visits and clear updates.

Use the Request Property Care form or contact us directly by email or WhatsApp. The owner reviews each enquiry and confirms coverage, scope, price, permissions, access and schedule before any service begins.

Access and key handover need to be arranged and documented. Whether this can be coordinated through an authorised representative would be agreed before service starts.

The service can be discussed for apartments, houses and villas. The agreed checklist, access arrangements and quote depend on the individual property.

An agreed visual checklist covers accessible interior and exterior areas. Observed concerns are recorded with photographs. A typical visit is approximately 30–45 minutes, subject to the property and agreement.

Each scheduled inspection is intended to include a professional branded PDF report with photographs, checklist observations and any issues or recommended next steps. The sample shown here is illustrative.

No. Visits are visual observations at a point in time. They do not replace a qualified building survey, electrical inspection, engineering assessment or other specialist certification.

The inspection scope and accessible areas are agreed during onboarding. Specific requests can be discussed before a plan is confirmed.

Key holding and authorised access are included with Care and Complete; separately agreed for Essential. Essential owners must arrange property access for scheduled inspections. Key handover, permitted access, authorised contacts and secure handling procedures must be documented before onboarding. Contractor access visits are separately agreed.

No. Chania Property Watch provides property-care visits and reporting. It does not offer security patrols, continuous monitoring, alarm response guarantees or protection against loss.

Authorised contractor access can be arranged as an additional service. Attendance, timing and charges are confirmed in advance, with your permission.

We would record the visible issue and contact you under the agreed communication process. Any recommended third-party work would be discussed for approval.

The service coordinates approved third-party technicians. Their labour, materials and other charges are separate from the property-care plan.

Additional visits may be arranged subject to availability, safe conditions and property access. There is no guaranteed 24/7 response; any call-out and travel charges must be agreed.

Coordination can be discussed as an add-on. These services are not automatically included, and third-party work and charges need separate approval.

Essential (€59/month), Care (€89/month) and Complete (€169/month) include 1, 2 and 4 scheduled inspections and branded reports per month respectively. Prices include VAT. Every scheduled visit includes the agreed checklist, photographs, a professional branded PDF inspection report and observed issue notifications. Care also includes key holding, agreed mail and parcel checks during scheduled visits, basic maintenance coordination with owner approval and 1 pre-arrival visual check per year. Complete includes those Care services, with 2 pre-arrival visual checks per year instead of 1, plus basic bills and utilities administration subject to defined owner authorisation, secure procedures and legal review. Tailored Plan scope and pricing are individually agreed. These are the current plan inclusions. Additional services and expenses require your approval before charge.

Monthly prices are €59, €89 and €169; the Tailored Plan is quoted individually. Prices include VAT. Any distance-related travel charge is quoted individually and approved before charge. No payment is taken in this preview.

Change, notice, cancellation and refund terms are still being reviewed. No binding cancellation period is offered in this prototype. Final terms must be provided before a service agreement.

Basic bill-administration assistance is available with Complete only for €10 per account, with written authorisation. Utility bills are separate; we do not hold customer funds or request banking credentials.

Indicative areas include Chania Town, the nearby western coast, Akrotiri, Apokoronas and Kissamos. Feasibility and any travel charge must be confirmed for the exact address.

Select Other area in the enquiry form and describe the locality. Coverage and a custom quote would be assessed individually; the prototype does not calculate a binding travel fee.